On the Farm

The Stables

Sleeps 11

Farm

From £645

Kestrel Hawk Barn

Sleeps 4

Farm

From £270

Swallow Cottage

Sleeps 4

Farm

From £300

 

All Availability

All Cottages

To 12/2017

Late Availability

All Cottages

10-20% Saving

Guest Feedback

We ask each party (if we have their email address) to complete an online feedback questionnaire about their stay. We ask them to mark us out of ten in twelve areas. We also invite comments to help us ensure that future visitors enjoy their stay with us as much as possible.

 

The following table shows the average of all the responses in each area.

Cottage

 Feedback QuestionAverage Score
 Cleanliness 8.4
 Equipment 8.6
 Value for money 8.5
 Location 8.9
 Comfort 8.4
 Overall enjoyment value 8.8

General

 Feedback QuestionAverage Score
 Website ease of use 9.0
 Ease of booking 9.1
 Pre-arrival information 9.0
 Cottage handover 9.3
 Post-arrival information 9.2
 Problem resolution 8.7

 

Overall average score of 8.8

 

In response to the lowest average gradings and the associated comments we:

  • have replaced/are replacing items of furniture that were specifically mentioned more than once.
  • intend to provide equipment inventory lists as we provide much more equipment than on any of the recommended equipment lists from various letting agents and are not sure if it is all being found or used.